What to do if no vehicle is available at the rental desk?

We offer rental insurance and our partners are responsible for the rental cars. If you are having difficulty at the rental desk, please contact your rental agency directly for support.

If that sounds like you, and you are having difficulty at the rental desk, please contact your rental agency directly for support.

If you need to shorten, extend or cancel your plan you can do this online via the My Account page.

Your plan can be used for most rental vehicles*, from any rental company*, subject to the terms of the rental agreement.

*Please note that there may be some vehicles that are not covered by the rental plans (e.g. exotic vehicles). Please review the plan to confirm your rental vehicle type is covered.